{"id":48,"date":"2025-09-05T17:29:46","date_gmt":"2025-09-05T15:29:46","guid":{"rendered":"https:\/\/2r3d.fr\/?page_id=48"},"modified":"2025-09-05T18:00:13","modified_gmt":"2025-09-05T16:00:13","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/2r3d.fr\/index.php\/remboursements_retours\/","title":{"rendered":"remboursements et de retours"},"content":{"rendered":"\n

Droit de r\u00e9tractation<\/h2>\n\n\n\n

Conform\u00e9ment aux articles L.221-18 et suivants du Code de la consommation, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de vos produits pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 justifier de motifs ni \u00e0 payer de p\u00e9nalit\u00e9s.<\/p>\n\n\n\n

Pour exercer ce droit, vous devez nous informer de votre d\u00e9cision de vous r\u00e9tracter via un courrier recommand\u00e9, un email \u00e0 contact@2r3d.fr<\/a>, ou en utilisant le formulaire de r\u00e9tractation disponible sur notre site.<\/p>\n\n\n\n

Retour des produits<\/h2>\n\n\n\n

Les produits doivent nous \u00eatre retourn\u00e9s dans un d\u00e9lai de 14 jours \u00e0 compter de la notification de r\u00e9tractation, \u00e0 l\u2019adresse suivante :<\/p>\n\n\n\n

2R3D
1 All\u00e9e des Rabasses
13770 Venelles
France<\/p>\n\n\n\n

Les produits doivent \u00eatre retourn\u00e9s en bon \u00e9tat, dans leur emballage d\u2019origine, accompagn\u00e9s du bon de livraison ou preuve d\u2019achat. Les frais directs de retour sont \u00e0 la charge du client, sauf mention contraire expresse de notre part.<\/p>\n\n\n\n

Conditions de remboursement<\/h2>\n\n\n\n

Apr\u00e8s r\u00e9ception et v\u00e9rification du produit retourn\u00e9, nous proc\u00e9derons au remboursement de la totalit\u00e9 des sommes vers\u00e9es, incluant le prix des produits et les frais initiaux de livraison (hors frais de retour), dans un d\u00e9lai maximum de 14 jours suivant la r\u00e9ception du produit ou la preuve de son renvoi.<\/p>\n\n\n\n

Le remboursement s\u2019effectuera via le m\u00eame moyen de paiement que celui utilis\u00e9 lors de la commande, sauf accord expr\u00e8s avec le client pour un autre moyen.<\/p>\n\n\n\n

Produits personnalis\u00e9s<\/h2>\n\n\n\n

En raison de leur nature personnalis\u00e9e, les produits r\u00e9alis\u00e9s sur mesure (ex : cadres lithophanie personnalis\u00e9s) ne peuvent \u00eatre ni \u00e9chang\u00e9s ni rembours\u00e9s, sauf en cas de d\u00e9faut av\u00e9r\u00e9.<\/p>\n\n\n\n

Garantie l\u00e9gale de conformit\u00e9 et vices cach\u00e9s<\/h2>\n\n\n\n

Vous b\u00e9n\u00e9ficiez \u00e9galement des garanties l\u00e9gales de conformit\u00e9 et contre les vices cach\u00e9s pr\u00e9vues par les articles L.217-4 et suivants du Code de la consommation et les articles 1641 et suivants du Code civil. En cas de produit d\u00e9fectueux ou non conforme, contactez-nous pour organiser un \u00e9change, une r\u00e9paration ou un remboursement.<\/p>\n\n\n\n

Service client<\/h2>\n\n\n\n

Pour toute question relative aux retours, remboursements ou garanties, notre service client est disponible \u00e0 l\u2019adresse\u00a0contact@2r3d.fr<\/a>\u00a0ou par t\u00e9l\u00e9phone au 06 22 90 28 17.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Droit de r\u00e9tractation Conform\u00e9ment aux articles L.221-18 et suivants du Code de la consommation, vous disposez d\u2019un d\u00e9lai de 14 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/2r3d.fr\/index.php\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2r3d.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2r3d.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2r3d.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2r3d.fr\/index.php\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":3,"href":"https:\/\/2r3d.fr\/index.php\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":228,"href":"https:\/\/2r3d.fr\/index.php\/wp-json\/wp\/v2\/pages\/48\/revisions\/228"}],"wp:attachment":[{"href":"https:\/\/2r3d.fr\/index.php\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}